In the summer of 2021, Webshipper was acquisitioned by nShift and therefore joined forces with other similar products in the market. Together we started building one combined server for all carrier integrations. Collecting all carrier integrations in one place has increased efficiency and greatly improved carrier stability across all products.
How it works
As we progress, more and more legacy integrations are replaced with newer and more efficient integrations from the carrier server. Today Webshipper offers a wide variety of integrations from the carrier server.
Why is this important?
Because as of January 1st 2023 some of our carrier integrations are being replaced with a similar one connected to the carrier server rather than just the Webshipper database. They may look identical, but the data behind it is far better.
What do I need to do?
You will need to create a new carrier in Webshipper with the replaced integration and setup all the details required for that specific carrier.
How do I do that?
Simply go to Connect > carrier > find it in the list and enter in your credentials for the carrier agreement and save it when finished.
What about my shipping methods and rates?
Don’t worry, these can easily be updated without much effort. Please follow this guide to see how you can update your shipping rates to match the new carrier.
You will not be able to book any shipments with the mentioned carriers after the 1st of January unless you make the change required.
Will the carrier id change?
Yes. As it is a new carrier, it will have a new id in the system, so if you have built something to connect to a specific carrier either Via API or via Webshipper workflows, they will also need to be updated.
Why the change on these carriers?
These are the carrier integrations that we are informed of, which will make a crucial change to the way they structure their API and/or their system internally. As we become aware of other carrier integrations that also require a change, we will of course, also replace these in time.
Are you about to choose a platform within e-commerce? Get to know more about the platform Shopify and what to be aware of if you wish to integrate with the platform. There could be a perfect match between your webshop and Shopify?
For some, T-shirts may seem basic and trivial but for four friends Anthon Louis, Frederik Pitter, Mathias Klitgaard and Frederik Skovgaard-Holm, T-shirts equals an endless pursuit of perfection. A pursuit that began in 2016 as a start-up project with the company Bare En T-shirt but quickly developed into an all-important passion. The project became known to everyone when the four friends participated in the 6th season of the Danish version of the tv-show Dragons Den, and secured an investment worth the amount of 1 mio. kr. for 25% of the company, shared between the two lions Jacob Risgaard and Christian Arnstedt.
Make use of Webshippers return portal as Bare En T-shirt and give your customers the opportunity of returning their products easily. Your customers have the opportunity of reporting the cause of return plus refunding method after which a mail will be forwarded.
Webshipper with Shopify - The perfect match
The motivation and ambitions were massive when the four friends decided to make the dream of the perfect T-shirt come true. From the beginning, they were determined on using a webshop in order to avoid unnecessary costs and to be as competitive as possible. In spite of their lack of experience, Mathias and Frederik decided to take the plunge and use Shopify, since the platform integrated fast and easily with Webshipper which, today, makes the foundation of Bare En T-shirts webshop.
Before making the webshop a reality, several obstacles occurred along the proces. The biggest challenges occurred within two unknown fields: The cloth production and webshop configuration which, in the end, equaled an expensive lesson.
Why Bare En T-shirt chooses Webshipper
Due to the lessons, Bare En T-shirt decided to automate with Webshipper to secure a solid connection between webshop and logistics. With a numerous amount of setting possibilities, Webshipper was the right solution since the system made it possible for Bare En T-shirt to configure the system as required.
With the ambition of scaling to Sweden, plus the rest of Europe, Webshipper was able to keep track and integrate across a wide range of webshops and pass on translations to Swedish without complications.
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When it comes to fast delivery time, it is important to keep track of the paperwork to deliver your international shipments on time. But how can you ensure fast and efficient customs clearance for your international shipments?
The guide gives you answers on what to do and where to start.
One of the cornerstones of a successful e-commerce business is good and efficient order and shipping process. Unfortunately, the order- and shipping flow can be an overlooked affair that actually affects your conversion rate – and how can that be, you might ask?
Download the guide and get the answer.
Read more about 5 important benefits of Order Management
Sustainability is a concept that has gained a lot of attention and traction these last few years. Basically sustainability refers to the ability to exist constantly, and especially to the way human civilization can exist non-damaging to the Earth’s biosphere.
We have found two strong businesses that both specialize in selling products with sustainability in mind. Learn how they started their journey towards a more sustainable future, and how your business can adapt to a greener way.
Different products, same goal
Have you ever been at the grocery aisle in the supermarket picking the prettier vegetable over the slightly uglier one – even though you know nothing is wrong with the uglier vegetable?
That is the paradigm that the company, Eat Grim, is trying to shift. Eat Grim is a rather new company founded in 2018 by Finnish Petra Kaukua and German Carolin Schiemer. They met each other during their master studies in Denmark, where they found to have similar interests in researching sustainable food systems.
Eat Grim gives successfully consumers the option of fresh vegetables delivered at their door on a subscription basis. The purpose of their business is to transform the food that normally would go to waste in the supply chain because of (rather ridiculous) demands to perfect expectations of vegetables. Their key motto is “A kilo sold is a kilo saved”!
Copenhagen Cartel is also a thriving company founded in 2019 by Katrine Lee Larsen, who have lived and worked on the beautiful island of Bali. Unfortunately, as the annual monsoon sweeps over and the ocean currents change from west to east, Bali’s famous beaches are buried with up to 60 tons of plastic waste every day.
To combat the vast plastic waste Copenhagen Cartel produces sustainable swim and leisure wear made from post-consumer plastic waste from the seas. Katrine went on the Danish version of Dragon’s Den to secure an investment from Blazar Capital.
Sustainable business is great, but…
…it can’t be that easy. So what’s the hardest part about running a business with a sustainable focus? As you might imagine, sustainability is not always the cheapest concept to support. Often this is because of extended quality assurance in the production process.
As for Eat Grim the market of subscription “meal” boxes is saturated, but this is not where the competition lies. Competing against the popular supermarket chains is a challenge, especially in managing expectations since customers can’t always expect every vegetable to be available in their box.
So the thoughts and actions towards growth have been many – small and big – from the start of the business and till today. Especially finding investment opportunities that allow the business to grow are hard to come by. Luckily the vegetable loving business was able to start and grow in a Danish start-up incubator program. This rocketed the popularity in Copenhagen and surrounding areas. Later on, they succeeded in securing an investment from Unconventional Ventures.
On the other hand Copenhagen Cartel had existed for a year and a half before going on the TV-show Dragon’s Den. Katrine luckily made a great impression on the dragons with her sustainable quality swimwear and went on to secure an investment of 700.000 DKK, approximately 81.000 GBP.
As for packaging it has naturally been a large factor in distribution of the vegetable boxes. Starting out Eat Grim was distributing the orders in open wooden crates. Later on Carolin and Petra went on to distribute orders in FSC certified and partly recycled cardboard boxes that could close on top instead. The packaging is easy to recycle and not harmful to the environment.
Regarding delivery Eat Grim actually utilizes bike couriers to distribute their veggie meal boxes to their customers in inner city Copenhagen, and climate compensated delivery for the rest of their deliveries.
This eco-friendly method of delivery is accordingly to Eat Grim more expensive than the traditional fleet of trucks. It is a higher monthly expense, but this means easier and more accessible distribution in the city.
Also Copenhagen Cartel sees the importance of not only a sustainable product but naturally also a green supply chain. The production and manufacturing is limited to European partners which also helps limit the transportation of products to a minimum. Sustainability is also a keyword in packaging by utilizing conscious FSC-certified cardboard shipping envelopes.
The greatest successes
Well, the businesses clearly had some obstacles to tackle and overcome like most businesses. Luckily the concepts have been in high demand, so let us hear about the wins.
When asked about the greatest successes Eat Grim are proud to have expanded their business to Aarhus with a large warehouse that makes logistics easy. Now the veggie business can count 30 greens-loving and ambitious employees.
Diving deeper down the veggie-loving duo actually spent the first half year of their business driving their many orders around in a van. This became extremely tiring and hard to plan logistically. This caused them to cleverly invest in their first logistics company, which quickly eliminated a big pain in Carolin’s and Petra’s schedule, and helped them focus on other urgent areas of the business.
As mentioned the customers have been eager to explore this new alternative to the vegetables sourced at the supermarket. Now a whopping 26% of their customers come from referrals, which can be a profitable way to introduce the concept to new possibly long-term customers.
Also Copenhagen Cartel has experienced great accomplishments: Only three days after her product launch Katrine was contacted by Copenhagen Fashion Week. Her brand has since appeared twice on the catwalk to represent Denmark and sustainable fashion at Paris Fashion Week.
Also achieving a considerable investment when appearing on Dragon’s Den helped Katrine focus on her brand full time and hire a competent COO.
Ambitions levels are sky high!
Even though a business with sustainability in focus is not an easy or cheap concept, these businesses have had a taste of success that has only led to a stronger urge. Luckily, there is an increasing interest and need for a more sustainable living as our population keeps growing.
Both companies view the future as very bright because of this increased focus on quality products. Eat Grim has great plans to conquer the country of Sweden and other European markets, where a sustainable living is in high demand. Expansion is also a hot topic for Copenhagen Cartel that are more keen on opening a physical store in the center of Copenhagen in May 2021 as an addition to the webshop.
We are very excited to follow these two inspiring businesses on their further journey towards a greener living.
Are you about to choose a platform within e-commerce? Get to know more about the platform Shopify and what to be aware of if you wish to integrate with the platform. There could be a perfect match between your webshop and Shopify?
Are you contemplating on optimizing your warehouse? If you’re brand new to e-commerce and online shop building you might wonder how it all works. Well, let’s take you behind the curtains of a shipping engine from order placement all the way to shipment booking. First, if you want an automated shipping solution for your online shop you’ll need a WMS and a TMS.
What is a WMS?
WMS is short for warehouse management system, and is a software application designed specifically, as the name might suggest, for managing your inventory and daily operations at the warehouse. A WMS should be able to provide you with an easier way to track product items and resources, while also potentially providing and integrating with other integrated systems such as a TMS (Transport Management System), ERP and/or CRM. A WMS should also offer devices such as handheld scanners for an easy packing process.
What is a WMS not? While a warehouse management system offers a lot of relief to your pains when it comes to your inventory and labor in the warehouse, a WMS is not the definite answer to your prayers. You will still need to integrate to other systems for optimal logistics and shipping overview. A WMS does not handle the business aspects as an ERP, PMS, CRM or TMS might will.
How does a TMS cooperate with a WMS?
Now to the fun part – well, we are kind of nerdy here at Webshipper. We’ve made an infographic for you to easier understand the order process with systems integrated to your online shop. Let’s guide you through it.
When a customer is at the cart of your online shop ready to make a purchase, an integrated TMS, such as Webshipper, will (1) display all available shipping options based on your customers input data.
Your online shop will (2) send your customers order info and the chosen shipping option back into our shipping engine.
Next, at the speed of light the shipping engine will (3)connect to the webhook, which requests information from your warehouse management system. Your WMS will then (4) through an API send the feedback from your warehouse back to the shipping engine.
This will (5) automatically create a printed label for the parcel and simultaneously book a shipment at the chosen courier.
Lastly, the shipping engine will also (6) automatically send an order fulfillment confirmation to your online shop displaying that the order has been received, to the customer’s e-mail and also to your order system.
So what should your game plan be now?
You’ve might come to realize that you need to make your warehouse/logistics more efficient. If this is the case you should start researching on systems that fit your business and request quotes from our very capable WMS-partners.
You are also more than welcome to contact usto assess your business needs and thereby optimizing your logistics – helping you save time, money and create more happy customers.
Every year when the season of the monsoon arrives and the ocean currents change from west to east, Bali’s famous beaches are buried with up to 60 tons of plastic waste every day.
The young adventurous dane, Katrine Lee Larsen, worked in Bali and experienced the essence and beauty there is to Bali, but also the incredible sadness that the ocean hides. A way to combat the masses of plastic and waste lying on the beach, she would join several beach clean-ups, which could last up to 8 hours – only to find out the next day it was as if nothing had changed.
Katrine knew she had to approach the issue from another angle. The answer would become her own sustainable and regenerating brand, Copenhagen Cartel.
Copenhagen Cartel produces swimsuits, sporting and yoga outfits made from the plastics found in the sea which are primarily old fish nets and other post-consumer plastic waste.
By reusing the nylon from the extremely durable plastic waste, Katrine was able to produce new leisure related clothes, such as the popular swimsuits and also clean the oceans bit by bit.
Katrine quickly gained popularity with her new brand. Just three days after the launch Copenhagen Cartel was contacted by Copenhagen Fashion Week, and the fashion brand has since appeared twice on the catwalk to represent Denmark and sustainable fashion at Paris Fashion Week.
One of the greatest experiences for the fashion company happened when appearing on the hit tv-show Dragon’s Den securing an investment from Blazar Capital of 700.000 DKK for 20% of the ownership. This meant Katrine could focus on Copenhagen Cartel full time and hire the competent Anne Karina as COO. The new qualified help and financial setup created a quantum leap for their ocean saving fashion journey.
The Webshipper platform has solved a big challenge for us as they have an integrated collaboration with our physical warehouse. We have experienced exceptionally good and fast customer service - this is crucial for us, as we need to take care of any problems and challenges as soon as possible.
Katrine Lee LarsenFounder & CEO, Copenhagen Cartel
1. Dynamic Shipping Rates
With the checkout feature integrated to their online shop, Copenhagen Cartel can display various shipping options based on their own criterias and agreements.
Their warehouse solution also covers all notifications based around shipping for customers and also closes orders when handled.
Connecting the dots
New and easy shipping solution
As a constantly scaling start-up no day or week are the same. This naturally means that lean processes must be an incorporated part of the business to grow. The solution Webshipper offered Copenhagen Cartel is agile because it’s easy and scalable; Webshipper grows with the business. By swiftly integrating to the company’s logistics partner, Webshipper could easily assist with delivery and shipping and relieve Copenhagen Cartel from all logistics issues. They still have full visibility to view all orders and much more through their own webshipper dashboard.
The story of Dialægt/Citatplakat is indeed interesting yet heartwarming; From two similar webshops and consequently devoted rivals to become strong partners in prints. But first, we need to go back in time.
Founded in the early months of 2015, Citatplakat.dk had a vision of selling simple but humorous posters with the premise of funny Danish quotes and especially jolly catchphrases i.e. “You are freaking Amoosing” accompanied with a graphic image of a moose.
In the fall the same year two astrophysicists across the country also had a great idea of selling posters and would soon found the online shop “Dialægt”. Quickly they became popular by selling quirky posters based on specific job titles, family roles or interests.
Fast forward 5 years. Citatplakat participated in the Danish version of the hit TV-show Dragons’ Den to acquire funding, exactly like Dialægt also did successfully a year earlier.
The two companies came together through the Dragons, Jan Lehrman and Jesper Buch, and both companies managed to each obtain investments of DKK 1.2 million for 20% of the companies. Soon a merge between the two rivals would become a reality – a rewarding one.
Fast and reliable order management is a key element in our poster scaleup and we have used Webshipper from the beginning. Webshipper has helped us having a bird’s eye view of our rapidly increasing order volume and the confidence to make fast production promises to our customers.
According to the creative entrepreneurs of Dialægt/Citatplakat Webshipper has made it significantly easier to handle their orders, since the business now utilizes workflows in their integration. Especially the huge dream of an easy system was in focus, and automation would turn out to become a huge key player in making their worries about difficult processes and strenuous tasks history.
If a customer should eventually change their mind about the received item, the shops can now offer a return portal with Webshipper – naturally. In the return portal the customer can choose which item to return or if they need to change their order to another item. Afterwards a shipping label will be sent to their email which they will need to print, slap on the parcel and pass on to a nearby parcel shop.
Now the innovative team of the merged Dialægt/Citatplakat can focus on other aspects of their business with their new freed up time. Should anything become in need of attendance they can rest assured that they have a valuable lifeline at the support hotline of Webshipper.
1. Get smarter with reports
Thanks to the easy dashboard it is now easy to get smarter with the automatically generated reports. The companies make great use of the reports based on their users as an entire audience or specific users and their shopping preferences.
2. Branded email notifications
Dialægt/Citatplakat recognizes the importance of brand recognition which is why they have easily customized their email notifications to match the respective brands of theirs.
3. Complex workflows set up quickly
These guys know automation is key to great efficiency and productivity. By setting up workflows with their order flow they are able to send out handy notifications, virtual gift cards and much more.
In 2015 two groups of guys each went on a journey to start their own webshop of various humorously designed posters. Now, 5 years later, the poster shops have come together in a merge following their appearances on the hit tv-show Dragon’s Den. We touch base and get the tips that they wish they’d received, when starting their businesses.
3 things you should try to do
#1Don’t be shy – just try!
The first important tip from the entrepreneurial couple is to try out your great ideas. Worst thing that could happen is they just won’t succeed – big whoop.
It’s no secret that Dialægt is a product of great eagerness to become entrepreneurs. A strong urge to have their own playpen to try out the hundreds of aspects of having a thriving business with all that it entails: Both the greeted successes and more importantly their failures – without these being too expensive.
Now they have gained massive success but actually still see their own business as a playpen for new methods with trial and error.
So don’t knock your idea ‘till you’ve tried it! Should you let your idea come to life and either gain success or fail miserably, you are at least one valuable lesson richer.
#2Get together with skilled associates
Do you want polished off projects that don’t slow you down on the long run? That’s probably a big yes. According to the Dialægt/Citatplakat guys you need to partner up with associates that are a lot more skilled than yourself and give them responsibility quickly – either by hiring them full time or outsourcing.
Had someone given them their own advice sooner, things might have been easier when they started scaling their business.
Also, if you want to get better either professionally or personally you need to surround yourself with people who are a lot smarter than you at other perimeters than you’re familiar with.
How long should you stay with a project before you should call it quits? Of course, the answer is that depends. The guys at the poster webshop wanted to try several ideas before becoming the well known success they are today.
But then every day started looking the same: New poster, pick, pack, and ship it and it became… trivial. They even considered selling their business to try something completely different. But nothing exciting occurred and they (luckily) ended up sticking to their concept.
Ask yourself why that special entrepreneurial spark is now on a low burn or why every day is starting to look the same. Maybe you need to make small adjustments to your setup such as rethinking your product.
3 things you probably shouldn’t do
#1Don’t overestimate yourself
When starting your business it can be so tempting to just handle everything yourself, from product assessment to website buiding to shipping. But let’s face it – your time is valuable. So try not to overestimate yourself or for that sake your skill set.
As mentioned above, you should try to ally yourself with key players who know their stuff on the subject.
#2Forget to scale your business sooner
A lot of beginning businesses easily forget about their whole purpose. Write down your goals and KPI’s and achieve them. The partners from Dialægt/Citatplakat also warmly recommend the AirBnB-exercise so you can stand out from your competitors.
When you start thinking in ways that you can optimize your business, you can affect customers almost instantly. Ask yourself: If your business was to get rated with 5 stars, what would the reasons be for this? What unique concept can you implement to get rated 10 or 20?
#3Forget to celebrate!
The guys at Dialægt/Citatplakat still forget to really celebrate their successes when they happen. You work hard to achieve your goals, and you deserve a break to reflect and celebrate those achievements. So grab a piece of cake and high-five yourself!
Want to know more about this customer, Citatplakat & Dialægt? Read the case here.