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Shaping New Tomorrow

How Shaping New Tomorrow automate their order flow with Webshipper

Widely known for “The Perfect Pants”, Shaping New Tomorrow is a lifestyle brand that offers comfort and quality merged into one in elegant and comfortable clothes for men. With a beginning and an investment that quickly meant a high rise in sales, the young men behind Shaping New Tomorrow were blown away by orders. Orders they at the time were handling manually with a rather long process. The process involved copy-pasting customer addresses from the website’s back-end and into a program, which generated the labels. The process cost them a lot of valuable time, which could have been used much more efficiently on other areas. Webshipper, as co-founder and marketing director, Christian Aachmann, states, was one of the most important partners in solving this problem.

Webshipper is an integration, which we use to automate our entire order flow. A complete automation, which allows us to spend much more time on all the things that are even more important for our business.

Christian Aachmann Co-founder and Marketing Director, Shaping New Tomorrow

Can we help you?

a collaboration

How Webshipper helped Shaping New Tomorrow

After implementing Webshipper in their systems, Shaping New Tomorrow has experienced large improvements in their order and shipment flows. SNT is able to ship their packages much faster than before. Webshipper receives all the necessary information immediately as soon as the order is proceeded, and sends it to SNT external warehouse facility where the staff only need to handle picking, packaging and dispatching.

1. Multiple carriers

With Webshipper it’s possible to offer their customers better and more flexible shipping options

2. Email templates

Email templates for sending customized and branded notifications.

3. WMS integration

Shipping automations with an easy and simple integration to their warehouse.

It’s automated. That’s what’s so awesome about it. However, if I need to go access the system manually, I can log into the portal, find the order and resend or correct what needs correcting.

Sebastian Juul Jensen Shaping New Tomorrow, Customer Relations Manager

Trusted by businesses all over Scandinavia and beyond

We know that every business is unique.

Discover how the Webshipper Shipping Platform has helped shops grow.

Shaping New Tomorrow

How Shaping New Tomorrow automated their order flow with Webshipper.

Novictus

How Novictus print and send posters for a number of online poster shops with Webshipper.

Copenhagen Cartel

How Copenhagen Cartel automated their order flow with Webshipper.

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How to increasing your returning customer rate

Have you experienced fluctuating returning customer rates?

Think about how you can increase the returning customers rates and how to make your customers come back for more purchases.

Do not only focus on increasing your customer base.

We would like to share our knowledge and experience. Download the guide now and learn how to make your customers come back for more purchases.

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What to do to aviod failed deliveries

There are many reasons why packages may be failed to be delivered. The errors can occur both before and after the shipment from the shop and can be the shop’s fault as well as the carrier’s.

Fill out the form to lean more about...

Possible causes
Order prosessing
Easy and automatic

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Podcast

Podcast #1 Corona & advice for customer optimization

Marie Andersen

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Ship It is the podcast by Webshipper.

The podcast will provide you with tips and tricks for your online business, as well to clarify what we at Webshipper can offer you.
We will talk to customers and specialists, who will tell you how they have been successful within their field.

In this first episode, we talk to Brian Hansen, CPO at Webshipper, about some of Webshippers upcoming news.

We hope that we can supply you with usable advice plus tips and tricks within shipping and e-commerce.

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Eliminate your shipping costs

Shipping is not always just a cost. If you optimize right, you can eliminate shipping costs.

And don’t you know where to begin, when you want to optimize freight and delivery pricing for your customers?

We would like to share our knowledge and experience. Download the free guide now to learn more about freight and shipping costs.

This is an e-book.

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Podcast

Podcast #2 From garage to gazelle

Marie Andersen

In this episode of Webshipper’s podcast Ship It, we welcome Andreas Pedersen, Head of Logistics, from the Danish company GrejFreak, who reveals their secret behind the company’s massive success. For one thing, GrejFreak has succeeded in creating continual growth during a stabile period of years and achieved winning the Danish prestigious entrepreneur award Gazellen for four years successively.

Despite few business skills, Andreas’ brother Casper Pedersen and his friend Kristian Rasmussen plunged themselves headlong into a world of hunting, military, and outdoor equipment. A world that turned out to be epoch-making for the dynamic duo since GrejFreak runs one of the leading Danish companies within their field. Besides revealing how Casper, Kristian, and Andreas have succeeded in taking over the market of hunting-, military-, and outdoor equipment, Andreas also reveals the secret behind their massive growth and prosperity, to which he makes one thing clear: It begins and ends with the customer

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Blogpost

Save time and money with an automated shipping and booking flow

Jonas Raaschou

Content Manager

The advantages of automated shipping: you save time. You avoid mistakes. You save money over time. You gain time that you can use to grow your business.

Shipping and order management can be some of the most time-consuming elements of running a webshop. Picking and packing the products, choosing the right carrier, printing shipping labels, preparing invoices and withdrawing money from customers’ accounts are time-consuming processes that must be done correctly. Making mistakes can lead to discontented customers and troublesome finishing operations.

In this blogpost I’ll show you three ways to automate your shipping process and avoid mistakes.

We all know the most common challenges of e-commerce. One of the things that must work is shipping. New studies show an expected change in purchasing behaviour and volume. Therefore it’s very important to have the shipping flow under control.

The advantages of automated shipping:

You save time
You avoid mistakes
You save money over time
You gain time that you can use to grow your business

What does automation mean?

Automation means getting rid of manual processes in a working procedure. At Webshipper we optimise shipping in order to save time. A typical automation could be to print the shipping label or prepare digital customs paperwork automatically.

Perhaps you want a specific price on your parcel, where the product’s weight, price, or destination is taken into consideration. The options are endless, and it’s all about making it easier for you to get through the orders of the day.

As a webshop owner you can optimise your shipping process with these three automations.

1. Print shipping labels automatically

Make your system print a shipping label automatically when you pack a parcel.

This can be done in many ways. The important thing is to reduce time-consuming tasks in more systems and handle them in only one place.

Webshipper has a barcode on every pick list that can be scanned with a hand scanner or a smartphone. When the barcode is scanned, the order is fulfilled, and the shipping label is printed automatically. If your e-shop is connected too, you’ll also be able to take the money from your customer’s credit card right away.

What does that mean for you?

In this way you’ve carried out a process in one system that normally is handled in three or more systems. Most webshops will gain 1–3 minutes per order.

By printing and fulfilling the order automatically, you’ve avoided:

preparing the shipping label manually
entering the order in the books
fulfilling the order in your webshop system.

It’s worth noting that there are no limits. If you wish to print a delivery note or return label, that could be an obvious optimisation process too.

2. Set up smart rules

Set up smart rules that are dependent on the product’s type, price, weight, and destination – and thereby offer the correct type of shipping at the correct rate.

What’s in it for you? By setting up smart rules you can offer your customers more flexibility, because you can offer exactly the type of shipping that fits their needs.

Convenience? A lot of customers are willing to pay a little extra for convenience. So why not offer a wider range of delivery methods, without cheating yourself?

If you want to offer free shipping, only give away whichever is the cheapest shipping method for you. Shipping to a home address, at the weekend or at night, is more expensive, but many will be willing to pay the price for this option.

If you want to know more about how smart rules can optimize your checkout you can read more about it here “Boost your online checkout“

3. Send track and trace emails automatically

When you’ve fulfilled and shipped an order, it’s important to tell your customer. The better the information, the safer your customer feels. We recommend sending an automatic email the moment the order is shipped. The email should contain short copy and tracking information. Many webshops count on their carriers to send tracking information to their customers, but not all do so as a matter of course. Automate this step in the process and you will save time and avoid mistakes.

If you send your own tracking emails, you can add your logo and relevant copy. Your customer will feel safe and will be more inclined to buy from you again.

Automate your tracking emails because:

it saves you time
it keeps your customers well-informed
customised emails strengthen your brand and make you appear more serious.

The whole point of automation is that with a relatively small investment you can remove time-consuming and annoying processes. In the long run it saves you time, money, and resources. Those resources can instead be used to make your business grow.

Read more about tracking and notifications here.

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Blogpost

How to send meal boxes and wine bottles online

Jonas Raaschou

Content Manager

The shipment of wine and food to private consumers has exploded in recent years, due to an increased interest in online shopping and delivery, this is probably due to factors such as coronavirus and an increased desire for convenience in a busy everyday life.

However, not all carriers can handle perishable goods and fragile wine bottles. Vine and food often require gentle treatment in the sorting facilities.

Therefore, if you ship food, it may be worthwhile to use a freight agreement with a carrier that can handle your perishable goods or wine without damaging the contents of the package.

Send wine and food with Burd Delivery

Burd Delivery is Denmark’s new delivery service, specializing in same-day delivery.

Foods are an awkward size to handle as it typically does not last more than 12 hours in transit. Burd Delivery has a unique notification flow. The parcel recipient is notified early in the day upon departure of the parcel.

A live tracking link is sent to the customers 45 mines before arrival to promote high success rates.

The production of packaging has evolved dramatically, and it is now possible to get packaging with freezing elements that will keep your goods fresh even longer.

If you want to ship food, Burd Delivery recommends implementing a sound advisory system so that there is always proper expectation reconciliation with the recipient. Burd recommends advising the recipient two days before delivery when shipping subscription goods, making it more convenient for the customers to adjust accordingly.

Get started shipping wine and meal boxes with Burd Delivery here.

Send wine and food with Budbee

Budbee is very successful in handling food and wines. Budbee handles the boxes gently, which minimizes damage to contents and packaging. Budbee can handle packages of up to 20 kg per package.

With Budbee’s home delivery, it is possible to have its goods brought directly to the door at an incredibly competitive price.

Budbee has been very successful with its same-day delivery that improves the customer experience and significantly contributes to satisfied customers, with a higher propensity to shop again.

How to send wine with Budbee

Remember to be careful not to leave extra space in the box and avoid the bottles’ knocking against each other. The boxes must be able to handle the weight of the contents without bursting as well as being able to be stacked.

All boxes must be closed and sealed securely.

Contact Budbee and send wine here.

Send wine with Danske Fragtmænd

Danske Fragtmænd currently offers (17 / 07-2020) wine shipping to consumers in original packaging, as they have a gentle sorting facility. However, it is still advisable to provide proper packaging that protects the wine bottles from bumps and vibrations.

Danske Fragtmænd picks up your parcels and delivers them the next day throughout Denmark, including bridged islands – quickly and conveniently.

Send wine with Best Transport

Flexible and eco-friendly home delivery of wine and food. Best Transport has been offering home deliveries in Sweden and subsequently in Norway and Denmark since 2014. From 2017, Best Transport has been able to provide same-day-deliveries in Copenhagen and Oslo. The home deliveries are delivered between 18.00 and 22.00 on weekdays and weekends in Sweden.

Customers choose the solution at Best Transport

“We are continually trying to push the boundaries of what we can offer e-commerce and their customers. Diversity is the keyword here. Customers have very different needs, and therefore there must be a solution for all types of companies. Best Transport runs everything from food deliveries, wine, clothing packages, to fresh flowers.

Thinking out of the box is our top competence, with over 40 years of experience in Transport.

In Sweden, we are in the process of facilitating E-commerce’s massive quantities of returned goods, by offering return collection directly from home. Flexible delivery options that enable consumers’ everyday lives, we believe, are the key to more satisfied customers,” says Kitte Filtenborg, Marketing & Sales Director at Best Transport Danmark ApS.

Best Transport has specialized in the transportation of wine bottles in original packaging. The gentle sorting facilities and focus on beverages and food ensure the safe delivery of wine and food in Sweden and Denmark.

How Best Transport provides meal boxes climate-friendly

Best Transport’s technical solutions, such as GPS tracking, give the consumer a complete overview of their delivery, down to the last mile. Best Transport offers climate-friendly transportation. The organic meal box supplier Aarstiderne gets their meal boxes delivered with climate-friendly Best Transport cargo bikes in Gothenburg.

Contact Best Transport

Send wine and food with Webshipper

Webshipper provides an automated shipping solution that lets you create shipping labels and send your beverages or food with a wide variety of carrier. Whatever your needs are, we have a solution that enables you to ship with your preferred carrier in Denmark, Norway, and Sweden.

Contact sales here and learn how we can help you

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Blogpost

How to optimize your e-commerce shop with Klarna Shipping Assistant (KSA)

Jonas Raaschou

Content Manager

Let me tell you a story about a man called Jack.

Jack has the overall responsibility for a medium-sized e-commerce shop as an e-commerce manager. He has optimized the shop in every possible way through product recommendations, detailed product descriptions, SEO optimization, and so on.

The marketing department sends beautiful and relevant newsletters, so Jack has everything in control.

Or did he? Well, not quite.

As it turns out, Jack has optimized the shopping experience, but what about the delivery? Like many other e-commerce shops, Jack’s organization had chosen to implement a standard module that shows delivery options from the most popular freight companies.

But what about the customers? Did they receive a great delivery experience?

The company is relying on the carriers to notify the customers. The problem, however, was that the carriers did send awkward tracking notifications, often without a link, forcing the customer to copy-paste the tracking number into the track and trace lookup on the carrier’s website.

This solution typically resulted in many resource-demanding inquiries occupying customer support; the worst thing, however, was that the returning customer rate dropped rapidly, probably because of the faulty delivery experience.

It was clear to Jack and his team that their delivery model needed some adjustments.

Jack and development had a meeting and identified where the model could be improved. They decided to integrate their system with the carrier through an API. Which unfortunately rose the next headache….

What about new delivery options and what about shipment abroad?

So Jack and the development team had another meeting, development told him that they had to maintain the integrations and spend a couple of weeks developing every time they needed a new carrier or shipping method.

Time went by, and development continued to postpone the solution because no one knew how to approach this situation correctly.

Although this is a sad and frustrating story, you can take comfort in knowing there’s a solution to the dilemma.

Hello Klarna and Webshipper!

Webshipper and Klarna Shipping Assistant (KSA) was the right solution for Jack and his team.

By the end of the blog post, you should know everything there’s to know about Klarnas smooth checkout solution for e-commerce shops.

Klarna Shipping Service (KSS)

KKS is a service within Klarna Checkout, which enables the merchant to display shipping options and shipping prices within Klarnas user-friendly checkout module. Klarna calls this feature “Klarna Shipping Assistant” The goal here is to make the checkout flow as smooth and easy as possible to give the customers the best incitement for converting right away.

I guess you could say that Klarna Checkout with Klarna Shipping Assistant is a one-step checkout on steroids. Anyway KSA gather all the different customer experiences flows in one final solution:

Buy – tracking – Delivery – Return

The photo below displays Klarna Checkout. The real magic happens within the underlying technology. Here’s how:

Klarna has, with Shipping Service, made it possible to collect shipping methods, shipping prices, and drop points directly from Webshipper and display them in checkout. It allows you, as a merchant and Klarna Checkout user, to offer your customers improved shopping experience.

The shipping labels are generated and printed with a single click or scan in Webshipper. Webshipper sends tracking information back to Klarna when the shipping labels have been created, and the shipment is ready for shipping. All tracking information is displayed within the Klarna App, allowing the customer to follow the parcel. The Customer can even ad delivery instructions to the carrier.

Easy Shopping – Easy Shipping

With a single blow, Jack has effortlessly eliminated all the delivery frustrations. The warehouse staff can pick, pack, and complete the order while Klarna Shipping Service and Webshipper automatically keeps the customers notified from checkout to delivery.

What are the advantages of using Klarna Shipping Assistant and Klarna Checkout?

Research* indicates that the consumer is significantly more likely to shop on a particular website if it can offer the customer an expected delivery date and an opportunity to track the package. 5% of all customer service inquiries refer to “Where is my package?” which, of course, requires resources and could easily be avoided with a proper tracking experience.

*Narvar, 2018

How did Jack and his team benefit from Klarna Shipping Assistant

He regained customer satisfaction.
- The consumer want’s flexible delivery methods
The complexity dropped notably for the customer.
- The customer receives a better user experience
Jack has improved the CTR
- Personified delivery methods have resulted in fewer “left baskets.”
Jack dictates which delivery methods he wants to offer. Webshipper and Klarna handles all the technicalities

You should now have a better understanding of Klarna Shipping Service and how it can help your business grow. It’s all about user experience and how you can give your customer the confidence that it is safe, fast, and easy to shop at your e-commerce shop.

Interested?

Feel free to book a demo or read more about Klarna Checkout and KSA at Klarna.

Book a demo and learn how to get started with Webshipper and Klarna

Read more about Klarna Checkout

Read about the Webshipper Klarna integration

Try it for yourself try Klarna checkout demo store

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We continuously update our website with Tips & Tricks in the form of blog posts, video and podcast.

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Blogpost

How to send parcels with Klarna Checkout

Jonas Raaschou

Content Manager

Klarna makes it easy to shop online. Webshipper makes it easy to print shipping labels and display freight rates in Klarna’s Check-out module for webshops.

Give your customers and smooth delivery experience – As we all know, flexible shipping options increase conversion rates considerably.

By integrating Webshipper directly into Klarna Checkout, you can easily handle your shipments without implementing extra modules or multiple complicated add-ons in your shop.

If you use Klarna Checkout as a payment solution in your webshop, you already have the opportunity to use Webshipper’s freight integration, without having to install additional plug-ins in your webshop. With a quick and painless setup, you can start printing shipping labels and managing web orders entirely automatically.

This is how it works

Webshipper’s integration with Klarna shows delivery options, drop-points, shipping prices, and much more directly in the checkout flow. Webshipper automatically synchronizes with Klarna, whereafter it is possible to print shipping labels, set up automation, and save up to three minutes per order. Complete the order, and Klarna automatically captures the money, and Webshipper sends a tracking id back to Klarna, enabling the customer to track the shipment directly within the Klarna’s app.

It is always you who decide the delivery options you want to offer your customers – but letting them choose their delivery method themselves; you demonstrate flexibility.

In addition to showing shipping methods and prices in Klarna’s checkout module, Webshipper saves a whole host of smart functionalities that optimize workflow in webshops. Several of our customers save up to three minutes on each shipment, resulting in huge savings over time.

Why should I display shipping options in Klarna Checkout?

An excellent smooth shopping experience is critical in a successful buying experience. In short, your shop will convert better with a smooth and fast checkout flow with flexible shipping options. By connection Webshipper to Klarna Checkout, your customers get detailed information on available delivery methods, which makes it easy and safe for them to complete the purchase.

Read more about Klara Shipping Assistant and how to optimize your e-commerce checkout.

What else?

In addition to displaying freight rates and shipping methods in the checkout, Webshipper’s tool can be used to create paperless customs documents, return orders, return labels, and smart automation that eliminates manual workflows.

How to get started with Klarna Checkout and Webshipper?

You need the latest version of Klarna Checkout, an agreement with Webshipper, and a freight agreement with your carriers. That’s it – the rest is all happening in the cloud.

Did it make sense? If not, I have assembled the key features below. Happy shipping.

Display shipping methods directly at checkout.
Automatic printing of shipping labels.
Own return portal.
No need for additional modules and integrations for the shop – everything is built into Klarna.
Easy and straightforward setup of freight rates, carriers, and shipping options.
Tracking link directly in Klarna’s smartphone app.
Save time and money on shipping.
Add new shipping rates and shipping rates with just a few clicks.

If you are interested in learning about Klarna and Webshipper, click here, and we will happily help you get started.

Shaping New Tomorrow

How Shaping New Tomorrow automate their order flow with Webshipper

Can we help you?

How Webshipper helped Shaping New Tomorrow

1. Multiple carriers

2. Email templates

3. WMS integration

Trusted by businesses all over Scandinavia and beyond

Get Tips & Tricks directly in your inbox

How to increasing your returning customer rate

What to do to aviod failed deliveries​

Podcast #1 Corona & advice for customer optimization​

Marie Andersen

Eliminate your shipping costs

Podcast #2 From garage to gazelle

Marie Andersen

Save time and money with an automated shipping and booking flow

Jonas Raaschou

What does automation mean?

1. Print shipping labels automatically

2. Set up smart rules

3. Send track and trace emails automatically

How to send meal boxes and wine bottles online

Jonas Raaschou

Send wine and food with Burd Delivery

Send wine and food with Budbee

How to send wine with Budbee

Send wine with Danske Fragtmænd

Send wine with Best Transport

Customers choose the solution at Best Transport

How Best Transport provides meal boxes climate-friendly

Send wine and food with Webshipper

How to optimize your e-commerce shop with Klarna Shipping Assistant (KSA)

Jonas Raaschou

Hello Klarna and Webshipper!

Klarna Shipping Service (KSS)

Buy – tracking – Delivery – Return

Easy Shopping – Easy Shipping

What are the advantages of using Klarna Shipping Assistant and Klarna Checkout?

How did Jack and his team benefit from Klarna Shipping Assistant

Interested?

Get Tips & Tricks directly in your inbox

How to send parcels with Klarna Checkout

Jonas Raaschou

This is how it works

Why should I display shipping options in Klarna Checkout?

What else?

How to get started with Klarna Checkout and Webshipper?

What to do to aviod failed deliveries

Podcast #1 Corona & advice for customer optimization