With Webshipper’s automation tool, GrejFreak has resolved its bottlenecks and saved 500 hours a year on order management. Enabling them to optimize and develop their business so that they can spend their time on excellent customer service and day-to-day delivery, up until 9 am.
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After implementing Webshipper in their shop system, GrejFreak has achieved several valuable improvements in daily work.
GrejFreak is now able to ship more packages much faster than before, they have also been able to move the intersection of how late in the day their customers can order the item and have it shipped the same day. Also, they have experienced fewer picking errors in the warehouse, and they can train new warehouse staff much faster.
Grejfreak can spend more time on marketing, operations, procurement, and everything that drives the business forward. Simultaneously, Webshipper facilitates easy and quick implementation of new delivery methods, enabling them to obtain more and better deals on freight agreements with the various shipping carriers.
With an expected 60,000 orders shipped in 2020 and 30-second savings per order, GrejFreak can expect a 500-hour decrease in order management in 2020.
500 hours saved
60,000 orders each year have saved GrejFreak 500 hours in order management
More shipping options
GrejFreak can offer their customers better and more flexible shipping options
Support and inventory
With automated shipping GrejFreak have more time for their customers and better inventory management
How GrejFreak saved 500 hours in the warehouse with Webshipper
GrejFreak is a well-established webshop, known for its wide selection of the best gear for hunting, military and outdoor. Kasper Pedersen and Kristian Rasmussen founded GrejFreak in Casper and Andreas ‘parents’ garage in 2008, but today they have grown out of the house and have established a 1,000 m2 warehouse in Aarhus. In its e-commerce system, GrejFreak was limited by several bottlenecks. They could not display more than two delivery methods, and the warehouse had to navigate through multiple systems to pick, pack, ship, and bill their orders. It involved, logging into one system for printing invoices, and another system for generating shipping labels.
A long and cumbersome process that increased the risk of errors and cost valuable time.
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